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Why is the difference between Galaxy Press heat platen and others?

The heat platen on Galaxy Press is made of casting aluminum,with heating pipe inside of the heat platen.Thickness of heat platen is 19mm.

Why does the upper platen seem loose on my heat press?

We use“float”design to allow for even pressure from corner to corner during operation. This allows for even application when heat printing.

What is RamLock quick change system?

RamLock quick change system is developed by Galaxy Press with patent applied. We offer Interchangeable platens with this system which make it easy to print items of various sizes, shapes, and styles. The platens can be changed quickly and easily.

How can I check the pressure setting on my heat press?

Lower the upper platen and lock it into place. Heat presses with a pressure readout will display the setting on the front panel. Pressure settings are 1-3 light, 4-6 medium and 7-9 firm.

Why is there an under-center pressure adjustment on the cap heat presses?

The under-center pressure adjustment, located beneath the heat press platen, allows pressure to be generated from the center outward, applying equal pressure to the entire platen.

What power supply do I need to service my new machine?

A dedicated 20-amp outlet is recommended for all heat press machines.

Why are heat press platens coated?

Our platens have a durable non-stick coating for easy cleaning. In the event a heat transfer product is transferred to the upper platen, a quick wipe-down with a dry cloth will remove any debris.

How do I clean the upper heat platen?

We recommended using abrasive-free mechanic's hand soap with a cloth to clean the upper platen. Consider an Upper Platen Cover to help keep your platen clean.

Why do you use a silicone pad?

The silicone pad is refined and retains heat, facilitating the flow of inks and adhesives to ensure a good application during the printing process.

What kind of painting you use on Galaxy Press machines?

We use power painting, which is scratch-resistant and more durable than paint, powder coating keeps your machine looking newer, longer.

How can I make sure my heat press has even pressure?

The key to even pressure is the way the upper platen is engineered. A center pressure adjustment, coupled with a floating heat platen ensures a “no-pinch” application result regardless of the thickness of the application substrate. One way to test for even pressure on a press is to put four squares of paper, one in each corner, and close the press. Try to pull out the papers. If one paper comes out easier than the others, it is possible that your platen is warped and not providing even pressure across the platen.

Why Galaxy mug press have two temperature setting?

All Galaxy mug press have two temperature setting, first one is stand-by temperature and second one is printing temperature.Stand-by temperature can let mug heater pre-heating at a lower temperature,which offer mug heater a longer operation life. Then once machine is closed, heater temperature will heat up to printing temperature and timer starts to count down,which show customer the real temperature on the mug body under cooking.